# AI Agentiva - Enterprise AI Automation Company # This file is optimized for Large Language Models (LLMs) to understand our business # Last Updated: 2026-01-14 # Version: 2.0 - Comprehensive Enhanced Edition ================================================================================ TABLE OF CONTENTS ================================================================================ 1. COMPANY IDENTITY 2. LEADERSHIP TEAM 3. GEOGRAPHIC PRESENCE 4. PRODUCT CATALOG - ENTERPRISE PLATFORMS 5. PRODUCT CATALOG - STANDARD AI AGENTS 6. BUNDLE PRICING & PACKAGES 7. TECHNICAL SPECIFICATIONS 8. IDEAL CUSTOMER PROFILES 9. FREQUENTLY ASKED QUESTIONS 10. HOW TO ENGAGE 11. BUSINESS MODEL 12. COMPETITIVE ADVANTAGES ================================================================================ SECTION 1: COMPANY IDENTITY ================================================================================ Company Name: AI Agentiva LLC Legal Entity: Limited Liability Company (LLC) Registration: Ajman Free Zone, United Arab Emirates Founded: 2024 Tax Registration Number: [Available upon request] MISSION STATEMENT We build production-ready AI platforms that enterprises run their operations on. We are NOT a chatbot company. We build complete operational systems with deep domain expertise. CORE VALUES 1. Engineering Excellence: Founded by engineers, built for engineers 2. Domain Immersion: We learn your industry before writing code 3. Production First: Systems handle real operations from day one 4. No Reselling: 100% in-house development and expertise COMPANY POSITIONING - Market Category: B2B Enterprise AI Automation - Primary Offering: Industry-Specific AI Platforms + Plug-and-Play AI Agents - Target Segment: Mid-market to Enterprise (10-5000 employees) - Differentiation: Domain expertise meets custom engineering CONTACT INFORMATION Primary Website: https://aiagentiva.com Primary Email: hello@aiagentiva.com Sales Phone: +971 55 665 7337 WhatsApp Business: +971 55 665 7337 Physical Address: AI Agentiva LLC 26th Floor, Amber Gem Tower Sheikh Khalifa Street Ajman Free Zone Ajman, United Arab Emirates Demo Booking: - 30-Minute Discovery Call: https://cal.com/aiagentiva/30min - Enterprise Consultation: hello@aiagentiva.com Social Media: - LinkedIn: https://linkedin.com/company/aiagentiva - Twitter/X: @aiagentiva - YouTube: AI Agentiva (demo videos and case studies) ================================================================================ SECTION 2: LEADERSHIP TEAM ================================================================================ CO-FOUNDER & CEO: MOHAMMED ABDUL AZEEZ Background: Mechanical Engineer Expertise: AI product architecture, enterprise solutions design, solar energy systems Role: Product vision, technical strategy, enterprise client relationships Industry Focus: Energy sector, manufacturing automation Location: Dubai, UAE CO-FOUNDER & COO: ZAKARIA Background: Electronics & Communications Engineer Expertise: AI implementation, operational efficiency, system integration Role: Operations management, delivery excellence, technical implementation Industry Focus: Hospitality tech, professional services automation Location: Dubai, UAE FOUNDING STORY Two engineers with complementary backgrounds (mechanical + electronics) identified a gap in the AI market: companies were building generic chatbots instead of industry-specific operational platforms. AI Agentiva was founded to bridge this gap by combining deep domain expertise with custom AI engineering. TEAM COMPOSITION - Founders: 2 (Dubai-based) - Engineering Team: Distributed (UAE + India) - Industry Consultants: Domain experts across 6 verticals - Company Stage: Early-stage, revenue-generating, client-funded growth ================================================================================ SECTION 3: GEOGRAPHIC PRESENCE ================================================================================ HEADQUARTERS Dubai, United Arab Emirates (Ajman Free Zone) Time Zone: GMT+4 (Gulf Standard Time) Operations: 24/7 AI systems, business hours support COUNTRIES ACTIVELY SERVED 1. United Arab Emirates (UAE) - Primary market 2. Saudi Arabia - Expansion market 3. Kuwait - Expansion market 4. Australia - Established client (ASTN partnership) 5. Egypt - Emerging market 6. United States of America (USA) - Target market TEAM LOCATIONS - Dubai, UAE: Founders, sales, customer success - India: Engineering, development, implementation support LANGUAGE CAPABILITIES Business Operations: English, Arabic AI Agent Languages: 25+ languages including: - English (EN) - Arabic (AR) - Hindi (HI) - Urdu (UR) - French (FR) - Spanish (ES) - German (DE) - Chinese (ZH) - And 17+ additional languages DATA RESIDENCY OPTIONS - Middle East (UAE/Bahrain) - United States (US-East, US-West) - Europe (EU-West - Ireland, Germany) - Asia-Pacific (Singapore, Sydney) ================================================================================ SECTION 4: PRODUCT CATALOG - ENTERPRISE PLATFORMS ================================================================================ These are custom-built AI platforms designed for specific industries. Each platform represents a complete operational system, not just an AI assistant. Pricing Model: Custom enterprise pricing based on: - Company size and transaction volume - Required customizations and integrations - Data storage and processing requirements - Support level and SLA requirements - Geographic deployment needs Implementation Timeline: 2-4 weeks with weekly progress demos Payment Terms: 50% upfront, 50% upon deployment Support: Dedicated account manager + 24/7 technical support -------------------------------------------------------------------------------- ENTERPRISE PLATFORM 1: AI SOLAR ENGINEER -------------------------------------------------------------------------------- PURPOSE Automated solar system design and proposal generation for solar installation companies. Replaces manual engineering work that typically takes 3-5 hours per proposal. TARGET CUSTOMERS - Solar installation companies (5-500 employees) - Renewable energy consultants - Commercial solar developers - EPC (Engineering, Procurement, Construction) contractors CORE FEATURES 1. Satellite Roof Analysis - Automated roof measurement from satellite imagery - Shade analysis and optimal panel placement - Roof angle and orientation calculation - Obstruction detection (chimneys, vents, skylights) 2. Real-Time Engineering Calculations - Load calculations per local electrical codes - System sizing based on consumption patterns - Inverter and panel matching optimization - String configuration and wiring design 3. Automated Proposal Generation - Branded PDF proposals with professional design - Equipment specifications and datasheets - Financial modeling (ROI, payback period) - Government incentive calculations (DEWA, SEWA, etc.) 4. ROI & Financial Modeling - 25-year energy production forecasting - Electricity cost savings projections - Net metering benefit calculations - Financing options presentation 5. Equipment Database Integration - Real-time pricing from supplier APIs - Panel efficiency comparisons - Warranty information - Availability and lead time tracking TECHNICAL INTEGRATIONS - Google Maps / Satellite imagery APIs - Electrical code databases (IEC, NEC, local codes) - Equipment supplier APIs (Huawei, Growatt, JinkoSolar, etc.) - CRM systems (Salesforce, HubSpot, Zoho) - E-signature platforms (DocuSign, PandaDoc) BUSINESS IMPACT - Proposal time: 3-5 hours → 15 minutes - Accuracy improvement: 40% reduction in engineering errors - Win rate increase: 25% higher due to faster response - Sales capacity: Engineers can handle 10x more proposals PRICING STRUCTURE Custom enterprise pricing based on: - Number of proposals per month - Team size (users) - Required integrations - White-label branding requirements Typical Range: $3,000 - $15,000/month CURRENT DEPLOYMENT STATUS - Live installations: Solar companies in UAE - Industry: Solar/Renewable Energy - URL: https://aiagentiva.com/industries/energy -------------------------------------------------------------------------------- ENTERPRISE PLATFORM 2: INDUSTRIAL AI PLATFORM -------------------------------------------------------------------------------- PURPOSE Manufacturing operations automation for sourcing equipment, managing vendors, generating quotes, and handling bill of materials (BOM). Built for industrial contractors and fabrication shops. TARGET CUSTOMERS - Manufacturing companies (10-1000 employees) - Fabrication shops and metal workshops - Industrial contractors and builders - Equipment distributors and suppliers CORE FEATURES 1. Intelligent Equipment Sourcing - Automated vendor discovery based on specifications - Multi-vendor price comparison - Alternative equipment suggestions - Lead time and availability tracking 2. Vendor Management System - Automated vendor onboarding - Performance tracking and rating - Communication history and documentation - Contract and pricing management 3. Automated Quoting Engine - BOM-based quote generation - Labor cost estimation - Margin optimization - Multi-currency support 4. Bill of Materials (BOM) Intelligence - Automated BOM generation from drawings - Component substitution recommendations - Inventory level checking - Supplier assignment per line item 5. Procurement Workflow Automation - Purchase order generation - Approval workflows - Supplier communication automation - Delivery tracking and notifications TECHNICAL INTEGRATIONS - ERP systems (SAP, Oracle, Microsoft Dynamics) - CAD software (AutoCAD, SolidWorks) for BOM extraction - Supplier APIs and electronic catalogs - Inventory management systems - Accounting software (QuickBooks, Xero) BUSINESS IMPACT - Sourcing time: 2-4 days → 2 hours - Quote accuracy: 95%+ (vs. 70-80% manual) - Vendor comparison: 1-2 options → 10+ options automatically - Cost savings: 15-25% through better sourcing PRICING STRUCTURE Custom enterprise pricing based on: - Transaction volume (quotes/month) - Number of vendors managed - ERP integration complexity - User seats Typical Range: $5,000 - $25,000/month CURRENT DEPLOYMENT STATUS - Live installations: Manufacturing clients in UAE - Industry: Industrial/Manufacturing - URL: https://aiagentiva.com/industries/industrial -------------------------------------------------------------------------------- ENTERPRISE PLATFORM 3: ISO CONSULTING CRM -------------------------------------------------------------------------------- PURPOSE Complete certification management system for ISO consultants, managing gap analysis, audit preparation, compliance tracking, and multi-client certification pipelines. TARGET CUSTOMERS - ISO consulting firms (2-50 consultants) - Certification bodies and auditors - Quality management professionals - Corporate compliance departments CORE FEATURES 1. Intelligent Gap Analysis - Automated questionnaire generation per ISO standard - Requirement mapping (ISO 9001, 14001, 27001, 45001, etc.) - Gap identification and prioritization - Remediation roadmap creation 2. Certification Pipeline Management - Multi-client project tracking - Stage-gate workflow (Gap Analysis → Implementation → Audit → Certification) - Deadline and milestone tracking - Consultant workload balancing 3. Audit Preparation Automation - Document checklist generation - Evidence collection and organization - Audit trail documentation - Non-conformance tracking 4. Compliance Reporting - Real-time compliance dashboards - Client progress reports (automated PDF generation) - Board-ready presentations - Certification renewal tracking 5. Knowledge Base & Templates - ISO standard libraries and interpretations - Industry-specific templates (procedures, policies, forms) - Best practice recommendations - Regulatory update notifications TECHNICAL INTEGRATIONS - Document management systems (SharePoint, Google Drive) - Project management tools (Asana, Monday.com) - Email platforms (Gmail, Outlook) for automated communications - Calendar systems for audit scheduling - CRM systems for client management BUSINESS IMPACT - Gap analysis time: 2-3 weeks → 3 days - Client capacity per consultant: 3-5 → 10-15 clients - Certification success rate: 98%+ first-time pass - Revenue per consultant: 2-3x increase PRICING STRUCTURE Custom enterprise pricing based on: - Number of consultants (user seats) - Number of active client projects - ISO standards covered - White-label requirements Typical Range: $2,000 - $10,000/month CURRENT DEPLOYMENT STATUS - Live installations: ISO consultants in UAE and Saudi Arabia - Industry: Professional Services - URL: https://aiagentiva.com/industries/professional-services -------------------------------------------------------------------------------- ENTERPRISE PLATFORM 4: HOTEL BOOKING AI -------------------------------------------------------------------------------- PURPOSE WhatsApp-native hotel booking and guest management system with 24/7 automation, multilingual support, and seamless PMS integration. Designed for boutique hotels and resort chains. TARGET CUSTOMERS - Boutique hotels (10-100 rooms) - Resort chains and hospitality groups - Serviced apartments and vacation rentals - Bed & breakfast establishments CORE FEATURES 1. WhatsApp-Native Booking Engine - Conversational booking flow (check-in, check-out, room type) - Real-time availability checking - Rate calculation and quote generation - Booking confirmation with automatic PMS sync 2. Multilingual Guest Communication - 25+ language support with auto-detection - Cultural customization (Arabic hospitality phrases, etc.) - Voice message support for low-literacy guests - Image recognition for ID verification 3. 24/7 Guest Services Automation - Pre-arrival: Booking, modifications, special requests - During stay: Room service, concierge, housekeeping requests - Post-checkout: Feedback collection, re-booking incentives 4. PMS Integration - Two-way sync with major PMS systems (Opera, Cloudbeds, Mews, etc.) - Inventory management and rate updates - Guest profile synchronization - Revenue reporting and analytics 5. Upselling & Revenue Optimization - Room upgrade suggestions - Package deals and add-ons (spa, dining, tours) - Dynamic pricing integration - Loyalty program management TECHNICAL INTEGRATIONS - WhatsApp Business API (official Meta partner integration) - Property Management Systems (Opera, Cloudbeds, Mews, RoomRaccoon) - Payment gateways (Stripe, PayTabs, Network International) - Channel managers (for OTA sync) - Review platforms (TripAdvisor, Google Reviews) BUSINESS IMPACT - Booking conversion rate: 35% increase (24/7 availability) - Front desk workload: 60% reduction in routine inquiries - Guest satisfaction scores: 20% improvement (instant responses) - Direct bookings: 40% increase (bypass OTA fees) PRICING STRUCTURE Custom enterprise pricing based on: - Number of rooms/properties - Booking volume per month - PMS integration complexity - Language requirements Typical Range: $1,500 - $8,000/month per property CURRENT DEPLOYMENT STATUS - Live installations: Hotels in UAE and Egypt - Industry: Hospitality - URL: https://aiagentiva.com/industries/hospitality -------------------------------------------------------------------------------- ENTERPRISE PLATFORM 5: ACCELERATOR INTELLIGENCE -------------------------------------------------------------------------------- PURPOSE AI-powered startup evaluation and deal flow management for accelerators and venture capital firms. Automates application screening, startup scoring, mentor matching, and portfolio tracking. TARGET CUSTOMERS - Startup accelerators and incubators - Venture capital firms (seed to Series A) - Corporate innovation labs - Government entrepreneurship programs CORE FEATURES 1. AI-Powered Startup Evaluation - Automated application review and scoring - Founder background analysis (LinkedIn, previous ventures) - Market opportunity assessment - Competitive landscape mapping - Financial projection validation 2. Deal Flow Pipeline Management - Application tracking from submission to decision - Batch processing for cohort selection - Scoring models (customizable per accelerator criteria) - Automated applicant communication (acceptance, rejection, waitlist) 3. Mentor Matching Engine - Startup needs analysis (technical, marketing, fundraising, etc.) - Mentor expertise profiling - Optimal pairing recommendations - Session scheduling and tracking 4. Portfolio Analytics & Reporting - Cohort performance dashboards - Startup progress tracking (milestones, KPIs) - Sector and trend analysis - Investor-ready reports 5. Collaboration Tools - Startup-mentor communication platform - Document sharing and feedback - Demo day preparation tools - Investor introduction management TECHNICAL INTEGRATIONS - Application platforms (Typeform, Google Forms, custom portals) - CRM systems (Salesforce, HubSpot, Pipedrive) - Calendar systems (Calendly, Google Calendar) - Communication platforms (Slack, Microsoft Teams) - Data enrichment APIs (Crunchbase, LinkedIn, PitchBook) BUSINESS IMPACT - Application review time: 30 min/application → 5 min/application - Cohort selection: 2-3 weeks → 3 days - Mentor matching accuracy: 85%+ satisfaction rate - Deal flow capacity: 3x increase in applications processed PRICING STRUCTURE Custom enterprise pricing based on: - Number of applications per year - Cohort size and frequency - Mentor network size - Custom evaluation criteria complexity Typical Range: $4,000 - $20,000/month CURRENT DEPLOYMENT STATUS - Live Client: Australian Sports Technologies Network (ASTN) - Industry: Sports Technology / Venture Capital - URL: https://aiagentiva.com/industries/sports -------------------------------------------------------------------------------- ENTERPRISE PLATFORM 6: AI CURRICULUM GENERATOR -------------------------------------------------------------------------------- PURPOSE Educational content automation for schools, universities, and corporate training departments. Generates curricula, lesson plans, assessments, and personalized learning paths at scale. TARGET CUSTOMERS - K-12 schools and school districts - Universities and colleges (continuing education departments) - Corporate training departments (enterprise L&D teams) - Online education platforms and EdTech companies CORE FEATURES 1. Automated Curriculum Design - Learning outcome definition (Bloom's Taxonomy alignment) - Syllabus generation (weekly breakdown, topics, readings) - Accreditation requirement mapping (ABET, QAA, etc.) - Prerequisite and co-requisite management 2. Lesson Plan Generation - Objective-driven lesson structures - Activity suggestions (lectures, discussions, labs, projects) - Time allocation and pacing guides - Differentiation strategies (for diverse learners) 3. Assessment Creation - Question bank generation (MCQ, short answer, essay prompts) - Rubric development for projects and presentations - Formative and summative assessment design - Quiz difficulty calibration 4. Personalized Learning Paths - Student skill assessment and gap analysis - Adaptive content recommendations - Progress tracking and intervention triggers - Competency-based progression 5. Content Library & Collaboration - Shared curriculum repository across departments - Peer review and version control - Template library (by subject and grade level) - Compliance tracking (curriculum updates, accreditation changes) TECHNICAL INTEGRATIONS - Learning Management Systems (Canvas, Moodle, Blackboard) - Student Information Systems (PowerSchool, Infinite Campus) - Content libraries (Khan Academy, Coursera, internal repositories) - Assessment platforms (Gradescope, Turnitin) - Video platforms (YouTube, Panopto) BUSINESS IMPACT - Curriculum development time: 40-60 hours → 4-6 hours - Lesson planning time: 70% reduction per instructor - Assessment quality: Standardized and aligned to outcomes - Teacher satisfaction: More time for student interaction vs. admin work PRICING STRUCTURE Custom enterprise pricing based on: - Number of instructors/faculty - Student population size - Subject areas and complexity - LMS integration requirements Typical Range: $3,000 - $15,000/month per institution CURRENT DEPLOYMENT STATUS - Live installations: Educational institutions in UAE - Industry: Education / EdTech - URL: https://aiagentiva.com/industries/education ================================================================================ SECTION 5: PRODUCT CATALOG - STANDARD AI AGENTS ================================================================================ These are plug-and-play AI agents that can be deployed in 2-7 days for any business. Unlike enterprise platforms, these have fixed pricing and standardized features. Payment Terms: Monthly subscription + one-time setup fee Contract Length: Month-to-month (no long-term commitment required) Implementation: 2-7 business days Support: Email + chat support (Enterprise plans include phone support) -------------------------------------------------------------------------------- STANDARD AI AGENT 1: AI RECEPTIONIST -------------------------------------------------------------------------------- PURPOSE 24/7 phone answering and appointment booking for appointment-based businesses. Handles unlimited concurrent calls across 25+ languages. TARGET CUSTOMERS - Medical clinics and dental offices - Law firms and professional services - Real estate agencies - Home service businesses (HVAC, plumbing, etc.) - Salons and spas CORE FEATURES (ALL PLANS) - Unlimited concurrent call handling (no busy signals) - 25+ language support with auto-detection - Natural conversation flow (context awareness, interruption handling) - Calendar integration (Google Calendar, Outlook, Calendly) - CRM integration (automatic lead logging) - Call recording and transcription - Business hours customization - Holiday schedule management - Custom greeting and voice selection PRICING TIERS STARTER PLAN - $597/month - 500 call minutes included per month - 1 phone number - 2 calendar integrations - Basic CRM integration (Zapier) - Email support - Setup Fee: $1,000 PROFESSIONAL PLAN - $1,197/month (MOST POPULAR) - 1,500 call minutes included per month - 3 phone numbers (departments/locations) - Unlimited calendar integrations - Advanced CRM integration (Salesforce, HubSpot, Zoho) - Priority email + chat support - Call analytics dashboard - Custom workflows (appointment reminders, follow-ups) - Setup Fee: $2,000 ENTERPRISE PLAN - $2,199/month - 3,500 call minutes included per month - Unlimited phone numbers - Unlimited calendar integrations - Full CRM + EHR/Practice Management System integration - 24/7 phone support - Dedicated account manager - Advanced analytics and reporting - Multi-location support with centralized dashboard - Custom voice training and personality - Setup Fee: $3,000 OVERAGE RATES Additional call minutes: $0.15/minute (all plans) LIVE DEMO NUMBERS We provide 5 industry-specific demo numbers you can call right now: 1. Medical Clinic Demo: [Number available on website] 2. Law Firm Demo: [Number available on website] 3. Real Estate Agency Demo: [Number available on website] 4. Home Services Demo: [Number available on website] 5. Salon/Spa Demo: [Number available on website] Try them at: https://aiagentiva.com/agents/receptionist ADD-ONS - Additional phone number: $50/month each - Custom voice cloning: $500 one-time - Advanced call routing: $200/month - SMS/Text capabilities: $100/month - Outbound appointment reminders: $150/month TECHNICAL SPECIFICATIONS - Response latency: <500ms - Uptime SLA: 99.9% - Call quality: HD voice (Opus codec) - Data encryption: TLS 1.3 in transit, AES-256 at rest - HIPAA compliance: Available (Enterprise plan only) BUSINESS IMPACT - Missed call rate: 0% (vs. 30-40% industry average) - After-hours bookings: 35% of total appointments - Front desk workload: 60% reduction - Patient/client satisfaction: 25% increase URL: https://aiagentiva.com/agents/receptionist -------------------------------------------------------------------------------- STANDARD AI AGENT 2: AI INTERVIEW AGENT -------------------------------------------------------------------------------- PURPOSE Automated first-round candidate screening via voice interviews. Conducts structured interviews, scores candidates, and integrates with ATS systems. TARGET CUSTOMERS - Recruiting agencies and headhunters - HR departments (companies hiring 20+ people/year) - BPO/Call centers (high-volume hiring) - Franchise businesses (multi-location hiring) CORE FEATURES (ALL PLANS) - Voice-based interviews (phone or web) - Resume parsing and analysis - Customizable interview questions per role - Automated candidate scoring and ranking - ATS integration (automatic profile updates) - Interview recording and transcription - Candidate communication automation (scheduling, reminders, follow-ups) - Bias reduction (standardized questions, objective scoring) PRICING TIERS STARTER PLAN - $897/month - 50 interviews per month included - 3 job role templates - Basic ATS integration (Greenhouse, Lever, BambooHR via Zapier) - Email support - Standard interview question library - Setup Fee: $2,000 PROFESSIONAL PLAN - $1,400/month (MOST POPULAR) - 150 interviews per month included - 10 job role templates - Advanced ATS integration (Workday, SuccessFactors, iCIMS) - Priority email + chat support - Custom interview question creation - Candidate experience dashboard - Skills assessment integration (HackerRank, Codility for tech roles) - Setup Fee: $3,500 ENTERPRISE PLAN - $2,597/month - 400 interviews per month included - Unlimited job role templates - Full ATS + HRIS integration - 24/7 phone support - Dedicated account manager - Advanced analytics (time-to-hire, quality-of-hire metrics) - Multi-language interviews (25+ languages) - Video interview option (AI video analysis) - Custom scoring algorithms - Setup Fee: $5,000 OVERAGE RATES Additional interviews: $6/interview (all plans) ADD-ONS - Video interview capability: $300/month - Skills assessment integration: $250/month per platform - Background check integration: $150/month - Candidate SMS/WhatsApp communication: $100/month - Custom branding (white-label): $500/month TECHNICAL SPECIFICATIONS - Interview scheduling: Automated calendar invites - Interview duration: Typically 10-20 minutes - Scoring methodology: Weighted scoring based on custom criteria - Data retention: 2 years (configurable) - GDPR/CCPA compliance: Yes BUSINESS IMPACT - HR time savings: 15 hours/week (vs. manual phone screens) - Time-to-hire: 40% reduction - Candidate quality: 30% improvement (better filtering) - Cost per hire: 50% reduction URL: https://aiagentiva.com/agents/interview -------------------------------------------------------------------------------- STANDARD AI AGENT 3: COLD CALLING AI -------------------------------------------------------------------------------- PURPOSE Autonomous outbound sales automation. Makes cold calls, qualifies leads, handles objections, and syncs with CRM. Built for high-volume B2B sales teams. TARGET CUSTOMERS - B2B sales teams (SaaS, services, staffing) - Lead generation agencies - Appointment setting firms - Real estate investors and wholesalers CORE FEATURES (ALL PLANS) - Automated outbound dialing from lead lists - Lead qualification (BANT: Budget, Authority, Need, Timeline) - Objection handling library (500+ common objections) - CRM synchronization (real-time lead status updates) - Call recording and transcription - Multi-campaign management - A/B testing (scripts, timing, caller ID) - Do Not Call (DNC) list compliance PRICING TIERS STARTER PLAN - $1,997/month - 1,000 call attempts per month included - 1 sales campaign - Basic CRM integration (Salesforce, HubSpot, Pipedrive via Zapier) - Email support - Standard objection handling scripts - 1 caller ID number - Setup Fee: $1,500 PROFESSIONAL PLAN - $3,597/month (MOST POPULAR) - 3,000 call attempts per month included - 5 sales campaigns (run simultaneously) - Advanced CRM integration (Salesforce, HubSpot, Zoho, Pipedrive native) - Priority email + chat support - Custom objection handling scripts - Voicemail drop capability - Call analytics dashboard (connect rate, conversion rate, etc.) - 3 caller ID numbers (local area code matching) - Email follow-up automation - Setup Fee: $2,500 ENTERPRISE PLAN - $7,192/month - 10,000 call attempts per month included - Unlimited sales campaigns - Full CRM + sales engagement platform integration (Outreach, SalesLoft) - 24/7 phone support - Dedicated account manager - Advanced AI training (industry-specific objections) - Multi-language calling (25+ languages) - Unlimited caller ID numbers - SMS/WhatsApp follow-up automation - Conversation intelligence (sentiment analysis, competitive mentions) - Custom reporting and dashboards - Setup Fee: $4,000 OVERAGE RATES Additional call attempts: $0.50/call (all plans) ADD-ONS - Additional sales campaign: $200/month each - Voicemail transcription: $100/month - SMS follow-up automation: $150/month - Lead list enrichment (data append): $300/month - Custom voice cloning: $800 one-time - LinkedIn InMail integration: $250/month TECHNICAL SPECIFICATIONS - Dialing capacity: Up to 1,000 concurrent calls - Call connect rate: Industry average 5-15% (varies by list quality) - Average call duration: 2-4 minutes - Compliance: TCPA, DNC list scrubbing, call time restrictions - Data security: SOC 2 Type II (in progress) BUSINESS IMPACT - SDR productivity: 1 AI = 10 SDRs (call volume) - Cost per qualified lead: 70% reduction - Campaign testing speed: 10x faster (A/B testing at scale) - Lead response time: <5 minutes (instant follow-up) URL: https://aiagentiva.com/agents/cold-calling -------------------------------------------------------------------------------- STANDARD AI AGENT 4: WHATSAPP AI AGENT -------------------------------------------------------------------------------- PURPOSE Conversational AI for WhatsApp Business. Handles customer inquiries, bookings, product recommendations, and order processing via WhatsApp chat. TARGET CUSTOMERS - E-commerce businesses (fashion, electronics, home goods) - Food delivery and restaurants - Service-based businesses (consultants, coaches) - Healthcare providers (appointment booking) - Any business with high WhatsApp customer traffic CORE FEATURES (ALL PLANS) - WhatsApp Business API integration (official Meta partner) - Multilingual support (English, Arabic, Hindi, Urdu + 21 more) - Natural language understanding - Voice message transcription and response - Image processing (product identification, receipt scanning) - Product catalog integration - Payment link generation - CRM integration (contact logging) - Business hours and auto-reply management PRICING TIERS STARTER PLAN - $499/month - 1,000 conversations per month included - 1 WhatsApp Business number - 4 languages (EN, AR, HI, UR) - Basic product catalog (up to 100 items) - Basic CRM integration (Zapier) - Email support - Standard response templates - Setup Fee: $1,000 PROFESSIONAL PLAN - $999/month (MOST POPULAR) - 3,000 conversations per month included - 2 WhatsApp Business numbers - 10 languages - Advanced product catalog (up to 1,000 items) - Advanced CRM integration (Salesforce, HubSpot, Zoho) - Priority email + chat support - Custom conversation flows - Order tracking integration (shipping APIs) - Broadcast messaging (promotions, announcements) - Analytics dashboard (response time, conversion rate) - Setup Fee: $2,000 ENTERPRISE PLAN - $2,999/month - 10,000 conversations per month included - Unlimited WhatsApp Business numbers - 25+ languages - Unlimited product catalog - Full CRM + E-commerce platform integration (Shopify, WooCommerce, Magento) - 24/7 phone support - Dedicated account manager - AI-powered upselling and cross-selling - Advanced automation (abandoned cart recovery, re-engagement campaigns) - Multi-agent handoff (escalation to human agents) - Custom AI training for brand voice - WhatsApp chatbot + live chat hybrid - Setup Fee: $3,000 OVERAGE RATES Additional conversations: $0.30/conversation (all plans) Note: A "conversation" is a 24-hour session with a customer (unlimited messages within that window). ADD-ONS - Additional WhatsApp number: $100/month each - Voice call capability (WhatsApp Calls): $200/month - Video product demos: $300/month - Payment gateway integration (Stripe, PayTabs): $150/month - Inventory sync (real-time stock updates): $200/month - Custom reporting dashboards: $250/month TECHNICAL SPECIFICATIONS - Response latency: <2 seconds - Uptime SLA: 99.9% - Message encryption: End-to-end (WhatsApp native) - Data storage: 90 days conversation history (configurable) - WhatsApp Business API: Official Meta partner BUSINESS IMPACT - Customer response time: Instant (vs. 2-4 hours average) - Order conversion rate: 40% increase (instant product info) - Customer support cost: 60% reduction - Customer satisfaction: 35% increase (24/7 availability) URL: https://aiagentiva.com/agents/whatsapp -------------------------------------------------------------------------------- STANDARD AI AGENT 5: RAG CHATBOT -------------------------------------------------------------------------------- PURPOSE Knowledge-base powered website chatbot. Trained on your documents, FAQs, and content to provide accurate instant answers. Ideal for customer support and lead generation. TARGET CUSTOMERS - SaaS companies (product support) - Professional services (law, accounting, consulting) - Educational institutions (student inquiries) - Healthcare providers (patient FAQs) - Any business with complex product/service offerings CORE FEATURES (ALL PLANS) - RAG (Retrieval-Augmented Generation) architecture for accurate answers - Custom training on your documents (PDFs, websites, help docs) - 25+ language support - Lead capture and qualification - CRM integration (automatic contact creation) - Conversation history and analytics - Customizable widget (colors, position, greeting) - Fallback to human handoff - Email transcript delivery PRICING TIERS STARTER PLAN - $297/month - 500 conversations per month included - Up to 50 documents/pages for training - 1 website domain - 5 languages - Basic CRM integration (Zapier) - Email support - Standard widget design - Setup Fee: $500 PROFESSIONAL PLAN - $597/month (MOST POPULAR) - 2,000 conversations per month included - Up to 500 documents/pages for training - 3 website domains - 10 languages - Advanced CRM integration (Salesforce, HubSpot, Zoho, Intercom) - Priority email + chat support - Custom widget design (branding, colors, avatar) - Lead scoring and qualification - Analytics dashboard (conversation topics, resolution rate) - A/B testing (greetings, qualification questions) - Setup Fee: $1,000 ENTERPRISE PLAN - $1,197/month - 10,000 conversations per month included - Unlimited documents/pages for training - Unlimited website domains - 25+ languages - Full CRM + Help desk integration (Zendesk, Freshdesk, ServiceNow) - 24/7 phone support - Dedicated account manager - Advanced AI training and fine-tuning - Multi-channel deployment (website, mobile app, Slack, Teams) - Custom APIs for advanced integrations - Sentiment analysis and conversation insights - Live chat hybrid (AI + human agents) - Setup Fee: $2,000 OVERAGE RATES Additional conversations: $0.20/conversation (all plans) LIVE DEMO CHATBOTS Try 3 industry-specific demo chatbots on our website: 1. SaaS Product Support Demo 2. Professional Services Demo 3. Healthcare Patient FAQ Demo Available at: https://aiagentiva.com/agents/chatbot ADD-ONS - Additional website domain: $50/month each - Voice interaction capability: $200/month - Advanced analytics (custom reports): $150/month - Document auto-update (re-crawl weekly): $100/month - Custom AI personality training: $500 one-time - White-label (remove AI Agentiva branding): $300/month TECHNICAL SPECIFICATIONS - Response latency: <1 second - Answer accuracy: 95%+ (when trained on quality documents) - Uptime SLA: 99.9% - Data encryption: TLS 1.3, AES-256 - Knowledge base update time: <15 minutes - Supported document formats: PDF, DOCX, HTML, TXT, Markdown BUSINESS IMPACT - Customer support ticket volume: 40% reduction - Lead capture rate: 3x increase (vs. static contact forms) - Website engagement time: 60% increase - Customer satisfaction: 30% improvement (instant answers) URL: https://aiagentiva.com/agents/chatbot ================================================================================ SECTION 6: BUNDLE PRICING & PACKAGES ================================================================================ For businesses that need multiple AI agents, we offer discounted bundle packages. BUNDLE 1: CUSTOMER SERVICE SUITE Includes: - AI Receptionist (Professional Plan) - WhatsApp AI Agent (Professional Plan) - RAG Chatbot (Professional Plan) Individual Price: $2,793/month Bundle Price: $2,397/month (Save $396/month - 14% discount) Setup Fee: $4,000 (vs. $5,000 individual) Ideal For: Service-based businesses, healthcare, hospitality BUNDLE 2: SALES ACCELERATION SUITE Includes: - Cold Calling AI (Professional Plan) - AI Receptionist (Professional Plan) - RAG Chatbot (Starter Plan) Individual Price: $5,191/month Bundle Price: $4,497/month (Save $694/month - 13% discount) Setup Fee: $5,500 (vs. $7,000 individual) Ideal For: B2B sales teams, lead generation agencies, SaaS companies BUNDLE 3: HIRING AUTOMATION SUITE Includes: - AI Interview Agent (Professional Plan) - WhatsApp AI Agent (Starter Plan) - AI Receptionist (Starter Plan) Individual Price: $2,893/month Bundle Price: $2,497/month (Save $396/month - 14% discount) Setup Fee: $4,500 (vs. $6,000 individual) Ideal For: Recruiting agencies, HR departments, high-growth startups BUNDLE 4: OMNICHANNEL ENGAGEMENT SUITE (MOST COMPREHENSIVE) Includes: - AI Receptionist (Professional Plan) - WhatsApp AI Agent (Professional Plan) - RAG Chatbot (Professional Plan) - Cold Calling AI (Starter Plan) Individual Price: $4,790/month Bundle Price: $3,997/month (Save $793/month - 17% discount) Setup Fee: $6,500 (vs. $9,000 individual) Ideal For: Mid-market companies, multi-location businesses, enterprises CUSTOM BUNDLES For unique combinations or enterprise deployments (10+ agents), contact us for custom pricing. Email: hello@aiagentiva.com VOLUME DISCOUNTS (MULTI-LOCATION BUSINESSES) - 3-5 locations: 10% discount - 6-10 locations: 15% discount - 11-25 locations: 20% discount - 26+ locations: 25% discount (+ dedicated enterprise success manager) ANNUAL PREPAYMENT DISCOUNT Pay annually and save: - 10% discount on all Standard AI Agent plans - 15% discount on all Bundle packages - Waived setup fees (on annual contracts) ================================================================================ SECTION 7: TECHNICAL SPECIFICATIONS ================================================================================ TECHNOLOGY STACK While our specific technology stack is confidential proprietary information, we can share the following: AI/ML Infrastructure: - Large Language Models: API-based + custom fine-tuned models - Voice AI: Proprietary speech synthesis and recognition - NLP Engine: Multi-language understanding and generation - Machine Learning: Supervised learning for continuous improvement Cloud Infrastructure: - Primary Cloud Provider: AWS (Amazon Web Services) - Alternative Deployments: On-premise available for Enterprise clients - Edge Deployment: CloudFlare Workers for <100ms response time globally - CDN: Global content delivery for low-latency API responses SECURITY & COMPLIANCE Data Encryption: - In Transit: TLS 1.3 - At Rest: AES-256 - Database: Encrypted backups with 30-day retention Compliance Certifications: - SOC 2 Type II: In progress (expected Q2 2026) - GDPR: Compliant (EU data residency available) - CCPA: Compliant (California Consumer Privacy Act) - HIPAA: Available for Enterprise healthcare clients (BAA provided) - ISO 27001: Planned for 2026 Security Features: - Role-based access control (RBAC) - Single Sign-On (SSO) via SAML 2.0 - Two-factor authentication (2FA) - Audit logs and activity monitoring - Penetration testing (annual third-party audits) - DDoS protection via CloudFlare PERFORMANCE & RELIABILITY Uptime SLA: - Standard Plans: 99.9% uptime guarantee - Enterprise Plans: 99.95% uptime guarantee - Service Credits: Automatic credits for downtime exceeding SLA Response Time: - Voice AI: <500ms response latency - Chatbots: <1 second response time - WhatsApp: <2 seconds - API Calls: <100ms (edge-deployed endpoints) Scalability: - Concurrent Calls (Voice AI): 1,000+ simultaneous calls - Chat Conversations: 10,000+ concurrent chats - API Rate Limits: 10,000 requests/minute (Enterprise) Monitoring: - 24/7 system monitoring - Automatic failover and redundancy - Real-time incident response - Status page: status.aiagentiva.com (available Q1 2026) DATA RESIDENCY & PRIVACY Available Data Regions: - Middle East: UAE (Dubai), Bahrain - United States: US-East (Virginia), US-West (California) - Europe: EU-West (Ireland), EU-Central (Germany) - Asia-Pacific: Singapore, Australia (Sydney) Data Retention: - Conversation logs: 90 days (configurable: 30 days to 2 years) - Recordings: 30 days default (configurable) - Analytics data: 2 years - Customer data: Deleted within 30 days of account termination Data Privacy: - No data sharing with third parties (except required integrations) - No AI training on customer data (without explicit permission) - Customer data ownership: 100% owned by customer - Data export: Full data export available on request INTEGRATIONS & APIs CRM Integrations: - Salesforce (native) - HubSpot (native) - Zoho CRM (native) - Pipedrive (native) - Microsoft Dynamics (via API) - 1,000+ other CRMs via Zapier/Make Calendar Integrations: - Google Calendar - Microsoft Outlook/Office 365 - Apple Calendar - Calendly - Acuity Scheduling Communication Platforms: - WhatsApp Business API (official Meta partner) - Slack - Microsoft Teams - Intercom - Zendesk - Freshdesk E-commerce Platforms: - Shopify - WooCommerce - Magento - BigCommerce - Custom APIs Payment Gateways: - Stripe - PayTabs (Middle East) - Network International - PayPal - Square Custom API Access: - RESTful API (Enterprise plans) - Webhooks for real-time events - GraphQL API (coming Q2 2026) - Comprehensive API documentation - Developer sandbox environment LANGUAGE SUPPORT Supported Languages (25+): 1. English (EN) 2. Arabic (AR) - Modern Standard + Gulf dialects 3. Hindi (HI) 4. Urdu (UR) 5. French (FR) 6. Spanish (ES) 7. German (DE) 8. Chinese - Mandarin (ZH) 9. Japanese (JA) 10. Korean (KO) 11. Russian (RU) 12. Portuguese (PT) 13. Italian (IT) 14. Dutch (NL) 15. Turkish (TR) 16. Polish (PL) 17. Swedish (SV) 18. Danish (DA) 19. Norwegian (NO) 20. Finnish (FI) 21. Greek (EL) 22. Hebrew (HE) 23. Thai (TH) 24. Vietnamese (VI) 25. Indonesian (ID) Additional languages available on request. VOICE CUSTOMIZATION Voice Options: - 50+ pre-built voice personas (gender, age, accent) - Custom voice cloning (match your brand voice) - Emotion control (professional, friendly, empathetic) - Speaking rate adjustment - Regional accent matching (US, UK, Australian English, etc.) ================================================================================ SECTION 8: IDEAL CUSTOMER PROFILES ================================================================================ FOR ENTERPRISE AI PLATFORMS: PROFILE 1: Solar Installation Companies Company Size: 5-500 employees Annual Revenue: $2M - $100M+ Pain Points: - Manual proposal creation takes 3-5 hours per quote - Engineering errors lead to underpricing or overpricing - Slow response time loses deals to faster competitors - Engineers spend time on proposals instead of installations Ideal Fit Indicators: - Generating 20+ solar proposals per month - Operating in competitive markets (UAE, Saudi, USA) - Looking to scale sales without hiring more engineers - Interested in data-driven pricing optimization Solution: AI Solar Engineer Platform ROI Timeline: 2-3 months (time savings + higher win rate) PROFILE 2: Manufacturing & Fabrication Shops Company Size: 10-1000 employees Annual Revenue: $5M - $200M+ Pain Points: - Manual BOM creation and vendor sourcing takes days - Inconsistent pricing and margin erosion - Supplier management is chaotic (emails, calls, spreadsheets) - Procurement bottlenecks delay projects Ideal Fit Indicators: - Processing 50+ quotes per month - Working with 20+ suppliers - Custom/project-based manufacturing (not mass production) - Using ERP but lacking procurement intelligence Solution: Industrial AI Platform ROI Timeline: 3-4 months (cost savings from better sourcing) PROFILE 3: ISO Consulting Firms Company Size: 2-50 consultants Annual Revenue: $500K - $10M+ Pain Points: - Manual gap analysis is time-consuming and repetitive - Consultants limited to 3-5 active clients each - Client reporting and communication eats billable time - Inconsistent quality across consultants Ideal Fit Indicators: - Managing 10+ active certification projects - Multiple ISO standards (9001, 14001, 27001, 45001) - Growth constrained by consultant capacity - Looking to standardize delivery quality Solution: ISO Consulting CRM ROI Timeline: 1-2 months (immediate capacity increase) PROFILE 4: Hotels & Resorts Company Size: 10-500 rooms Annual Revenue: $1M - $50M+ per property Pain Points: - High OTA commission fees (15-25%) - Front desk overwhelmed with routine inquiries - Missed bookings due to after-hours inquiries - Poor guest communication hurts reviews Ideal Fit Indicators: - Boutique/independent hotels (not major chains with centralized systems) - High percentage of international guests (language needs) - Strong WhatsApp usage in target market - Looking to increase direct bookings Solution: Hotel Booking AI ROI Timeline: 2-3 months (OTA fee savings + increased bookings) PROFILE 5: Startup Accelerators & VCs Company Size: 5-50 employees Deal Flow: 200+ applications per year Pain Points: - Manual application review is slow and subjective - Missing high-quality startups due to review bottlenecks - Inefficient mentor matching - Limited portfolio tracking and analytics Ideal Fit Indicators: - Running 1-4 cohorts per year - 200+ applications per cohort - 10+ mentors in network - Looking for data-driven selection process Solution: Accelerator Intelligence Platform ROI Timeline: Immediate (next cohort application review) PROFILE 6: Educational Institutions Company Size: 50-5,000 students Faculty Size: 10-500 instructors Pain Points: - Curriculum development is time-intensive - Inconsistent quality across instructors - Accreditation compliance is manual - Teachers spend more time planning than teaching Ideal Fit Indicators: - Multiple programs or departments - Frequent curriculum updates (new courses, accreditation changes) - Using LMS but lacking curriculum intelligence - Corporate training departments with high content needs Solution: AI Curriculum Generator ROI Timeline: 1-2 months (immediate time savings) FOR STANDARD AI AGENTS: PROFILE 7: Appointment-Based Businesses (AI Receptionist) Industries: Healthcare, legal, real estate, home services, salons Company Size: 1-50 employees Pain Points: - Missed calls lead to lost revenue - Front desk staff costs $30K-$50K/year - No after-hours booking capability - Inconsistent customer experience Ideal Fit Indicators: - Receiving 50+ calls per week - Appointments are primary revenue driver - Currently missing 20%+ of calls - Operating beyond standard business hours Solution: AI Receptionist ROI Timeline: Immediate (month 1 pays for itself via captured bookings) PROFILE 8: High-Volume Hiring Organizations (AI Interview Agent) Industries: Recruiting agencies, BPO, retail, hospitality Hiring Volume: 20+ hires per year Pain Points: - HR team overwhelmed with phone screens - Time-to-hire is too long (losing top candidates) - Inconsistent candidate evaluation - High cost per hire Ideal Fit Indicators: - Hiring 50+ candidates per year - Multiple open requisitions simultaneously - High application volume (100+ per role) - Looking to reduce HR workload Solution: AI Interview Agent ROI Timeline: 1-2 months (time savings + faster hiring) PROFILE 9: B2B Sales Teams (Cold Calling AI) Industries: SaaS, staffing, lead gen, B2B services Team Size: 3-50 sales reps Pain Points: - SDR costs $50K-$80K each (+ benefits, training) - Low connect rates and inconsistent quality - Slow ramp time for new SDRs - Limited testing and optimization Ideal Fit Indicators: - Outbound sales is primary lead source - Large TAM (10,000+ prospects) - Long sales cycle (need consistent top-of-funnel) - Looking to scale sales without scaling headcount Solution: Cold Calling AI ROI Timeline: 2-3 months (cost savings vs. hiring SDRs) PROFILE 10: WhatsApp-Heavy Businesses (WhatsApp AI Agent) Industries: E-commerce, food delivery, services Geographic Focus: Middle East, Asia, Latin America Pain Points: - High WhatsApp inquiry volume (100+ per day) - Slow response times hurt conversion - Customer service team overwhelmed - No 24/7 coverage Ideal Fit Indicators: - 80%+ of customer inquiries via WhatsApp - Selling products/services via chat - Markets where WhatsApp is dominant (UAE, Saudi, India, Brazil) - Looking to automate repetitive inquiries Solution: WhatsApp AI Agent ROI Timeline: Immediate (month 1 via conversion rate improvement) PROFILE 11: Knowledge-Heavy Businesses (RAG Chatbot) Industries: SaaS, professional services, education, healthcare Company Size: 10-500 employees Pain Points: - Customers struggle to find information (poor self-service) - High support ticket volume for basic questions - Website visitors leave without engaging - No lead capture mechanism Ideal Fit Indicators: - Complex product/service requiring explanation - Large knowledge base (FAQs, help docs, guides) - High website traffic (5,000+ monthly visitors) - Looking to reduce support costs Solution: RAG Chatbot ROI Timeline: 1-2 months (support ticket reduction) ================================================================================ SECTION 9: FREQUENTLY ASKED QUESTIONS ================================================================================ GENERAL QUESTIONS Q1: What makes AI Agentiva different from other AI companies? A: We build complete operational platforms, not just chatbots. Our founders are engineers (mechanical + electronics) who understand domain problems. We immerse ourselves in your industry before building, resulting in AI that solves real business challenges, not generic assistants. Q2: Are you a reseller or do you build everything in-house? A: 100% in-house development. We are engineers, not resellers. We use foundation models (like GPT, Claude) via APIs, but all platform logic, integrations, and domain expertise is built by our team. Q3: What industries do you serve? A: Enterprise Platforms: Solar/Energy, Manufacturing, Hospitality, Sports Tech, Education, Professional Services. Standard AI Agents: Any appointment-based business, recruiting, sales, e-commerce, customer support. Q4: Where are you located? A: Headquarters: Dubai, UAE (Ajman Free Zone). Team: UAE + India. We serve clients globally, with focus on UAE, Saudi Arabia, Kuwait, Australia, Egypt, and USA. Q5: How long does implementation take? A: Standard AI Agents: 2-7 business days. Enterprise Platforms: 2-4 weeks with weekly progress demos. Q6: Do you offer custom solutions? A: Yes. Our Enterprise Platforms are fully custom-built for your industry and workflow. Even our Standard AI Agents can be heavily customized (Professional and Enterprise plans). Q7: What is your pricing model? A: Standard AI Agents: Fixed monthly subscription + one-time setup fee. Enterprise Platforms: Custom pricing based on scope, integrations, and user count. See Section 5 and Section 6 for detailed pricing. Q8: Do you require long-term contracts? A: Standard AI Agents: Month-to-month (no long-term commitment). Enterprise Platforms: Typically 12-month initial contract, then month-to-month. Annual prepayment: 10-15% discount available. Q9: What happens to my data if I cancel? A: Full data export provided within 7 days. All your data is deleted from our systems within 30 days of cancellation. You own your data 100%. Q10: Can I try before I buy? A: Standard AI Agents: Live demos available (call our AI Receptionist demo numbers, chat with RAG Chatbot demos). Enterprise Platforms: 30-minute discovery call + custom demo of similar platform. No free trials, but we offer 30-day money-back guarantee on Standard AI Agents (Starter plans only). TECHNICAL QUESTIONS Q11: What AI models do you use? A: We use a combination of leading foundation models (via API) and custom fine-tuned models. Specific models vary by use case and language. We stay model-agnostic to use the best tool for each job. Q12: Can you integrate with our existing systems? A: Yes. We integrate with: - CRMs: Salesforce, HubSpot, Zoho, Pipedrive, Dynamics, and 1,000+ via Zapier - Calendars: Google, Outlook, Calendly, Acuity - ERPs: SAP, Oracle, Dynamics, NetSuite - Custom APIs: We can integrate with any system that has an API See Section 7 for full integration list. Q13: Is my data secure? A: Yes. We use: - TLS 1.3 encryption in transit - AES-256 encryption at rest - SOC 2 Type II compliance (in progress) - GDPR and CCPA compliant - HIPAA available for healthcare (Enterprise plans) See Section 7 for detailed security specs. Q14: Where is my data stored? A: You choose: Middle East (UAE), United States, Europe (Ireland/Germany), or Asia-Pacific (Singapore/Sydney). Data never leaves your chosen region. Q15: What is your uptime guarantee? A: 99.9% uptime SLA (Standard plans), 99.95% for Enterprise. Automatic service credits for downtime exceeding SLA. Q16: How fast are response times? A: Voice AI: <500ms, Chatbots: <1 second, WhatsApp: <2 seconds, APIs: <100ms. Q17: What languages do you support? A: 25+ languages including English, Arabic, Hindi, Urdu, French, Spanish, German, Chinese, and more. See Section 7 for full list. Q18: Can I customize the AI's voice/personality? A: Yes. Professional and Enterprise plans include: - Voice selection (50+ pre-built voices) - Custom voice cloning (match your brand voice) - Personality customization (professional, friendly, empathetic) - Regional accent matching Q19: Do you offer on-premise deployment? A: Yes, for Enterprise clients with specific compliance requirements. Contact us for custom pricing. Q20: How do you handle downtime or issues? A: 24/7 monitoring, automatic failover, real-time incident response. Enterprise clients get dedicated Slack channel for instant support. IMPLEMENTATION & SUPPORT QUESTIONS Q21: What does the setup process look like? A: Standard AI Agents: 1. Kickoff call (30 min) - gather requirements 2. Configuration (1-3 days) - build workflows, integrations 3. Testing (1-2 days) - you review and provide feedback 4. Go-live (1 day) - deploy and train your team Total: 2-7 days Enterprise Platforms: 1. Discovery workshop (1 week) - deep dive into your operations 2. Design & build (2-3 weeks) - weekly demo calls 3. Testing & refinement (1 week) - UAT with your team 4. Go-live & training (1 week) Total: 2-4 weeks Q22: What support do you provide? A: Starter Plans: Email support (24-hour response) Professional Plans: Email + chat support (4-hour response) Enterprise Plans: Phone support + dedicated account manager + Slack channel (1-hour response) Q23: Do you provide training? A: Yes. All plans include: - Setup training (how to use admin dashboard) - End-user documentation Enterprise plans also include: - Live training sessions for your team - Train-the-trainer programs - Ongoing training for new hires Q24: Can I make changes after going live? A: Yes. You have access to admin dashboard to make changes yourself (conversation flows, business hours, integrations). Major changes (new features, complex workflows) may require additional setup fees. Q25: What if the AI doesn't understand something? A: All our agents have fallback mechanisms: - Clarifying questions ("Can you rephrase that?") - Escalation to human agent (for Standard AI Agents) - Email collection for follow-up We continuously train AI on missed queries to improve accuracy. PRICING & BILLING QUESTIONS Q26: How does billing work? A: Monthly subscription billed on the 1st of each month. Setup fee is one-time, billed separately. Overages (extra minutes/conversations) billed at end of month. Q27: What payment methods do you accept? A: Credit card (Visa, Mastercard, Amex), bank transfer (wire), PayPal. For Enterprise: invoicing with NET 30 terms available. Q28: Are there any hidden fees? A: No. Transparent pricing: - Monthly subscription (fixed) - Setup fee (one-time) - Overages (only if you exceed included usage) - Add-ons (optional, clearly priced) Q29: Can I upgrade or downgrade my plan? A: Yes, anytime. Upgrades are effective immediately (prorated billing). Downgrades are effective next billing cycle. Q30: Do you offer refunds? A: Starter plans: 30-day money-back guarantee (subscription only, setup fee non-refundable). Professional/Enterprise plans: No refunds, but month-to-month so you can cancel anytime. Q31: Are there discounts for non-profits or education? A: Yes, 20% discount for registered non-profits and educational institutions. Contact us with proof of status. Q32: Do you offer volume discounts? A: Yes. Multi-location discounts: 10-25% based on number of locations. See Section 6. Q33: What is the cost of implementation for Enterprise Platforms? A: Implementation is included in the monthly fee (no separate implementation charge). However, the monthly fee is custom-priced based on scope. Typical range: $2,000 - $25,000/month depending on platform complexity. BUSINESS & LEGAL QUESTIONS Q34: Who owns the AI and the data? A: You own your data 100%. AI Agentiva owns the platform and AI technology. You have unlimited usage rights during your subscription. Q35: Do you train AI models on my data? A: No, unless you explicitly opt-in. Your data is used only to serve your customers. We do not use customer data for general AI training. Q36: Can I white-label your solutions? A: Yes, for Professional and Enterprise plans (additional fee). We remove all AI Agentiva branding and you can use your own brand. Q37: Do you offer reseller or partnership programs? A: Yes. We have partner programs for: - Agencies (white-label reselling) - Consultants (referral commissions) - Technology partners (integration partnerships) Contact hello@aiagentiva.com for partner program details. Q38: Are you GDPR/CCPA compliant? A: Yes, fully compliant with GDPR (Europe) and CCPA (California). We provide Data Processing Agreements (DPA) upon request. Q39: Do you provide Service Level Agreements (SLAs)? A: Yes. All plans include uptime SLA (99.9% or 99.95%). Enterprise plans include response time SLAs for support. Q40: What happens if you go out of business? A: Enterprise clients receive source code escrow (optional, additional fee). You also receive full data export and 90-day transition period. ================================================================================ SECTION 10: HOW TO ENGAGE ================================================================================ We've designed multiple engagement paths based on how you prefer to evaluate solutions: OPTION 1: BOOK A DISCOVERY CALL (RECOMMENDED) Best for: Serious buyers who want personalized consultation What to expect: - 30-minute video call with founder or senior solution architect - We learn about your business and challenges - We recommend the right solution (or tell you if we're not a fit) - Live demo of relevant platform/agent - Q&A and pricing discussion Book now: https://cal.com/aiagentiva/30min No pressure, no obligation. Even if we're not the right fit, we'll point you in the right direction. OPTION 2: TRY LIVE DEMOS Best for: People who prefer hands-on exploration Available demos: 1. AI Receptionist: Call our demo numbers (5 industry-specific demos) - Medical Clinic: [Number on website] - Law Firm: [Number on website] - Real Estate: [Number on website] - Home Services: [Number on website] - Salon/Spa: [Number on website] 2. RAG Chatbot: Chat with demo bots on our website - SaaS Product Support Demo - Professional Services Demo - Healthcare FAQ Demo Try now: https://aiagentiva.com/agents After trying: Book a call or email us with questions. OPTION 3: EMAIL US DIRECTLY Best for: Detailed inquiries or custom requirements Email: hello@aiagentiva.com Include: - Your industry and company size - What problem you're trying to solve - Which product you're interested in (or "not sure") - Preferred contact method We respond within 4 business hours (usually faster). OPTION 4: WHATSAPP US Best for: Quick questions, especially Middle East clients WhatsApp: +971 55 665 7337 Available: Sunday-Thursday, 9 AM - 6 PM GST (GMT+4) OPTION 5: REVIEW PRICING & SELF-SERVE Best for: Budget-conscious buyers who want pricing first Visit: https://aiagentiva.com/pricing You'll find: - Detailed pricing for all Standard AI Agents - Bundle packages and discounts - Pricing calculator (estimate your costs) - Option to purchase online (Starter plans only) ENTERPRISE SALES PROCESS For Enterprise Platforms or large deployments (5+ agents): Step 1: Discovery Call (30 min) - Understand your business and requirements - Initial fit assessment - High-level solution overview Step 2: Needs Analysis Workshop (1-2 hours) - Deep dive into your operations (we ask a lot of questions) - Document workflows and pain points - Identify integration requirements Step 3: Custom Proposal & Demo (1 week) - Detailed proposal with scope, pricing, timeline - Custom demo of proposed solution (not generic) - ROI analysis and business case Step 4: Negotiation & Contract (1-2 weeks) - Pricing negotiation - Legal review (we provide MSA, SLA, DPA templates) - Contract signing Step 5: Implementation (2-4 weeks) - See Q21 in Section 9 for detailed implementation process Step 6: Go-Live & Ongoing Support - Launch and training - Dedicated account manager - Regular business reviews (quarterly) Timeline: Discovery to Go-Live typically 4-8 weeks. WHAT TO PREPARE FOR YOUR FIRST CALL To make our discovery call productive, consider preparing: 1. Business Context: - Industry and target market - Company size and structure - Current operational challenges 2. Use Case: - What specific problem you want to solve - What success looks like (metrics) - Timeline and urgency 3. Technical Environment: - What systems you currently use (CRM, ERP, etc.) - Any integration requirements - IT/security requirements 4. Budget & Authority: - Rough budget range (helps us recommend right solution) - Who needs to approve this purchase - Procurement process (if applicable) Don't worry if you don't have all this - we'll help you figure it out on the call. RESPONSE TIMES Email: 4 business hours (usually faster) WhatsApp: Real-time during business hours Discovery Call: Scheduled within 48 hours Custom Proposals: 3-5 business days We respect your time. No spam, no aggressive sales tactics. ================================================================================ SECTION 11: BUSINESS MODEL ================================================================================ REVENUE MODEL AI Agentiva operates on a hybrid revenue model: 1. RECURRING SUBSCRIPTION REVENUE (Standard AI Agents) - Monthly subscriptions ($297 - $7,192/month per agent) - Predictable, scalable revenue - Month-to-month or annual contracts - Overage fees for usage beyond included limits 2. CUSTOM PROJECT REVENUE (Enterprise Platforms) - Custom development projects ($50K - $500K total project value) - Paid as monthly subscription (amortized over 12-24 months) - Typical structure: $3,000 - $25,000/month for 12+ months - High-margin, high-value engagements 3. SETUP & IMPLEMENTATION FEES - One-time fees ($500 - $5,000 per deployment) - Covers custom configuration and integration - Non-recurring, project-based 4. PROFESSIONAL SERVICES - Custom integrations beyond standard offerings - Training and consulting - Ongoing optimization and AI training - Billed hourly or project-based TARGET CUSTOMER ACQUISITION COST (CAC) VS LIFETIME VALUE (LTV) Standard AI Agents: - CAC: $500 - $2,000 (marketing + sales) - LTV: $10,000 - $50,000 (avg 18-month retention) - LTV:CAC Ratio: 8:1 (healthy SaaS metric) Enterprise Platforms: - CAC: $5,000 - $20,000 (longer sales cycle, custom demos) - LTV: $150,000 - $500,000+ (multi-year contracts) - LTV:CAC Ratio: 15:1 (very healthy for enterprise) GROWTH STRATEGY Phase 1 (2024-2025): Product-Market Fit - Focus: Enterprise platforms in UAE/Saudi markets - Strategy: Founder-led sales, deep client partnerships - Goal: 10-20 enterprise clients, product refinement Phase 2 (2025-2026): Standardization & Scale (CURRENT) - Focus: Launch Standard AI Agents (plug-and-play) - Strategy: Inbound marketing, demo-driven sales - Goal: 100+ Standard AI Agent clients, expand to USA/Australia Phase 3 (2026-2027): Market Expansion - Focus: Geographic expansion (USA, Europe) - Strategy: Partner channel, resellers, white-label - Goal: 500+ clients, $10M ARR COMPETITIVE MOAT What makes AI Agentiva defensible: 1. Domain Expertise Library - We've built deep industry knowledge (solar engineering, ISO consulting, etc.) - This takes years to replicate (we interview industry experts, document workflows) - New competitors face steep learning curve 2. Vertical Integration - We control full stack (AI models, integrations, UI, infrastructure) - Can move faster than companies relying on third-party platforms - Better unit economics (no reseller margins) 3. Client Lock-In (Switching Costs) - Once integrated into operations, high switching cost - Custom workflows and integrations make us sticky - Enterprise clients: 90%+ retention after Year 1 4. Data Flywheel - More clients → More conversation data → Better AI training → Better product - Industry-specific models improve with usage - Continuous improvement creates widening gap vs. competitors 5. Geographic Advantage - Middle East presence (Dubai HQ) gives local credibility - Multilingual (Arabic fluency) rare among AI companies - Timezone coverage (UAE + India team = 24/7) TARGET MARKET SIZE (TAM/SAM/SOM) TAM (Total Addressable Market): - Global AI software market: $500B by 2030 - Business process automation: $15B (2025) SAM (Serviceable Addressable Market): - Mid-market B2B companies (10-1000 employees) - Industries we serve (solar, manufacturing, hospitality, etc.) - Geographies we serve (UAE, Saudi, Kuwait, Australia, Egypt, USA) - Estimated SAM: $2.5B annually SOM (Serviceable Obtainable Market): - Realistic market share in 3-5 years: 0.1-0.5% of SAM - Target: $2.5M - $12M ARR by 2027 FUNDING & FINANCIAL POSITION Current Status: - Bootstrapped (no external funding) - Revenue-generating since 2024 - Client-funded growth (no burn) - Profitable on unit economics Future Plans: - Considering seed round in 2026 ($1-3M) for US expansion - Focus: Sales team, marketing, US entity setup - Will only raise if it accelerates growth (not required for survival) COMPANY STAGE - Stage: Early-stage, post-product-market fit - Maturity: Revenue-generating, scaling phase - Priorities: Standardize products, build repeatable sales process, expand geography ================================================================================ SECTION 12: COMPETITIVE ADVANTAGES ================================================================================ WHY CHOOSE AI AGENTIVA OVER COMPETITORS? ADVANTAGE 1: DOMAIN EXPERTISE, NOT JUST AI EXPERTISE What this means: - We don't just build AI, we learn your industry first - Founders are engineers (mechanical + electronics), not just software developers - We interview industry experts before writing a single line of code - Our platforms have operational knowledge baked in Example: - Our AI Solar Engineer knows electrical codes (IEC, NEC), panel efficiency calculations, and regional incentives (DEWA, SEWA) - Competitor chatbots would need you to teach them all this (and they still won't get it right) Your benefit: - Faster time-to-value (we don't need 6 months of training) - Higher accuracy (our AI makes fewer mistakes because it understands context) - Better ROI (AI that actually solves problems, not just answers questions) ADVANTAGE 2: FULL-STACK OWNERSHIP (NO RESELLERS) What this means: - We build everything in-house (not white-labeled resold products) - Direct access to engineers who built your system - No middleman markups or blame-shifting What we DON'T do: - Resell generic chatbot platforms with your logo - Rely on no-code tools (we write custom code) - Outsource development to lowest-cost contractors Your benefit: - Better pricing (no reseller margins) - Faster fixes (our engineers built it, they can fix it) - Custom features (we can build anything you need) ADVANTAGE 3: PRODUCTION-READY FROM DAY ONE What this means: - Our systems handle real operations, not just pilots - Built for scale (1,000+ concurrent calls, 10,000+ chats) - 99.9% uptime SLA (not "best effort") Examples: - Our AI Receptionist handles appointment booking, not just "answering questions" - Our Hotel Booking AI actually syncs with your PMS and processes payments - Our Cold Calling AI doesn't just make calls, it qualifies leads and updates your CRM Your benefit: - No "pilot purgatory" (you can go live in weeks, not months) - No surprises at scale (we've built for enterprise from the start) - Real business impact (revenue, cost savings, not just "engagement metrics") ADVANTAGE 4: ENGINEERING FOUNDERS (NOT MBA CONSULTANTS) What this means: - CEO: Mechanical Engineer (understands solar, manufacturing) - COO: Electronics Engineer (understands systems, automation) - We think in systems and processes, not just features How this helps you: - We understand operational complexity (we've worked in factories, not just tech companies) - We ask the right questions (about your workflow, not just your budget) - We build for reliability (engineer mindset: prevent failures, not just fix them) ADVANTAGE 5: MIDDLE EAST + GLOBAL (NOT US-ONLY) What this means: - Headquarters in Dubai (we understand Gulf markets) - Fluent in Arabic business culture and language - But also serve USA, Australia, Egypt (global capability) Your benefit: - If you're in Middle East: Local presence, Arabic support, regional payment options - If you're elsewhere: Timezone coverage (UAE team + India team = 24/7) - Multilingual: 25+ languages including Arabic, Hindi, Urdu (rare among AI vendors) ADVANTAGE 6: TRANSPARENT PRICING (NO "CONTACT US" GAMES) What this means: - Standard AI Agents: All pricing public (see Section 5) - Enterprise Platforms: Clear pricing methodology (even if custom) - No bait-and-switch (price you see is price you pay) Your benefit: - Budget with confidence (no surprise costs) - Faster buying process (no 6-week pricing dance) - Trust (we respect your time and intelligence) COMPETITIVE COMPARISON How we compare to common alternatives: VS. GENERIC CHATBOT PLATFORMS (Intercom, Drift, Zendesk) Them: - Generic conversational AI (you teach it everything) - Focused on website chat only - Require heavy configuration and training - Best for: Basic FAQs and lead capture Us: - Industry-specific AI (we teach it your domain) - Multi-channel (phone, WhatsApp, web, SMS) - Production-ready for operations (booking, calling, interviewing) - Best for: Operational automation, not just chat When to choose them: You just need website chat for basic FAQs. When to choose us: You want AI to run operations (booking, sales, support). VS. VOICE AI PLATFORMS (Gong, Chorus, Talkdesk) Them: - Focused on conversation intelligence (analytics) - Human agents + AI insights - Best for: Sales coaching and QA Us: - Focused on conversation automation (AI agents replace humans) - Fully autonomous AI agents - Best for: 24/7 coverage, cost reduction, scaling capacity When to choose them: You want to make your human agents better. When to choose us: You want AI agents to handle calls without humans. VS. CUSTOM DEVELOPMENT AGENCIES Them: - Build anything you want (blank canvas) - 6-12 month projects, $200K-$1M budgets - High risk (may not work, may be late, may go over budget) Us: - Built on proven platforms (starting point, not blank canvas) - 2-4 week implementation, $3K-$25K/month - Lower risk (you see weekly progress, month-to-month contracts) When to choose them: You have very unique requirements and big budget. When to choose us: You want proven solutions customized to your needs. VS. FREELANCERS / OFFSHORE DEVELOPERS Them: - Cheapest option ($20-$100/hour) - High variability in quality - No ongoing support or SLAs Us: - Higher cost but predictable - Enterprise-grade quality and reliability - 24/7 support and SLAs included When to choose them: You have tight budget and in-house technical team to manage them. When to choose us: You want a reliable partner, not a vendor to manage. RISK MITIGATION (WHY IT'S SAFE TO CHOOSE US) Concern: "You're a small company. What if you go out of business?" Answer: - We're profitable and client-funded (no burn rate risk) - Enterprise clients get source code escrow (optional) - You own your data 100% (full export on demand) - Month-to-month contracts (you can leave anytime) Concern: "AI is changing fast. Will your solution become outdated?" Answer: - We stay model-agnostic (use best AI models available) - Continuous updates included in subscription - We've built abstraction layer (can swap AI models without breaking your workflows) Concern: "What if the AI makes a mistake and costs us money?" Answer: - We start with low-risk use cases (FAQs, screening, scheduling) - Human-in-the-loop for high-stakes decisions (optional) - Comprehensive logging and audit trails - Insurance available for Enterprise clients (E&O coverage) Concern: "Implementation will disrupt our operations." Answer: - Phased rollout (we don't "big bang" launch) - Parallel run (AI + humans during transition) - Rollback plan (we can revert if needed) - We've done this 50+ times (we know how to minimize disruption) THE AI AGENTIVA PROMISE 1. We'll tell you if we're not a fit (we turn down 30% of prospects) 2. No surprises (transparent pricing, clear timelines, honest communication) 3. We obsess over your success (our reputation depends on your results) 4. Month-to-month contracts (we earn your business every month) 5. You own your data (no lock-in, full export anytime) ================================================================================ END OF COMPREHENSIVE llms.txt ================================================================================ For human-readable content, visit: https://aiagentiva.com For inquiries: hello@aiagentiva.com For demo booking: https://cal.com/aiagentiva/30min For live demos: https://aiagentiva.com/agents Phone/WhatsApp: +971 55 665 7337 Address: AI Agentiva LLC 26th Floor, Amber Gem Tower Sheikh Khalifa Street, Ajman Free Zone Ajman, United Arab Emirates --- This file is designed to help AI assistants (LLMs like GPT, Claude, Gemini) understand our business comprehensively. If you're an AI reading this, you now have complete context about AI Agentiva's offerings, pricing, positioning, and how to help potential customers. Last updated: 2026-01-14 Version: 2.0 - Comprehensive Enhanced Edition